Policies

 

 

ARMALITE POLICIES

 

 

 

SALES POLICIES

 

ArmaLite recognizes that a plethora of laws and regulations at international, federal, state, and local levels regulates the sale and ownership of firearms and firearms components.  ArmaLite will not knowingly participate in any sale that violates any laws or regulations.  We are not able to process international orders via our website.  Any international orders will need to be placed directly with our sales department.  Please contact our sales department at 309-944-6939 or at sales@armalite.com.

 

ArmaLite does not sell to/take orders for GUNS or SERIALIZED items from person(s) who do not have Federal Firearms License.  For all customers who are trying to buy weapons through our sales department, website, and sales at ArmaLite.com, please contact YOUR local gun dealer and have them contact their Distributors.

 

ArmaLite does not traditionally sell firearms at retail.  Rather, we sell through a network of distributors and dealers who can provide you, the retail customer, with personalized information and support.  We do sell parts and accessories to retail customers, both via our website and telephonically.  However, we are primarily a firearms producer; so some parts may not be available for retail sale at all times.

Pricing and Specifications:

 

Price Protection Policy

If an item you have purchased through our website goes on sale for a lower price within 14 days of your purchase, ArmaLite will refund the difference in the form of a credit to your account. To claim a Price Protection Policy adjustment, please contact ArmaLite with the original order number.  Clearance merchandise and conditional “Special Offers” do not qualify for Price Protection Policy adjustments.

Merchandise prices and specifications are subject to change without notice.

 
Typographic, photographic, and/or descriptive errors are subject to correction.

 

Not all products are available in all areas due to country, state, or local laws.

 

We reserve the right to limit product quantities to dealers, distributors, and retail customers.  We also reserve the right to cancel order (or portions of orders) at any time without prior notice.

 

Actual shipping charges may apply

 

Prices and programs shall be in accordance with the pricing programs in effect at the time of shipment, and are subject to change without notice.

 

All prices quoted in U.S. $.

 

The ArmaLite website will only process orders for residents of the continental United States (Hawaii and Alaska included).  Any other orders will be cancelled.

 

Website order payments must be by Visa, Mastercard or Discover.  When you place an electronic order through our website, a 72 hour hold will immediately be put on funds sufficient to cover the order.  Those funds will not be available to you.  However, your credit card will not actually be billed until we ship your order.  If your credit card does not contain sufficient funds at the time you place an order, your order will be automatically declined by the website host.  In those cases, ArmaLite will not even know that you have attempted to place an order.  All other orders from retail customers may be paid by the above listed credit cards, or by COD certified funds, pre paid via personal check, bank check, or money order.  ArmaLite reserves the right to hold shipment until personal checks clear.  Credit card orders will not be billed until the items are shipped.  Illinois residents are required to add 6.25% Sales Tax or Provide their Illinois State Tax number.

 

For all credit card orders (web orders, phone-in orders, fax orders, or letter orders), if your order is declined due to insufficient funds at the time ArmaLite is prepared to ship your order, ArmaLite will attempt to contact you once (usually via email or phone).  If you have not resolved the credit card fund problem within 72 hours of our attempted contact, your order will be cancelled.  If you still want the items, you will need to reorder when you have sufficient funds.

 

Dealers may make payment by any of the methods described above for retail customers.  In addition, dealers may use COD company checks, Net 10, Net 15, Net 20, or Net 30. Please contact our customer service or info@armalite.com for an application for credit terms.

 

Returns for any reason (including service,  warranty, exchange, or refund) will not be accepted without a Return Material Authorization (RMA) number issued by ArmaLite.  Please call 1-800-336-0184 to receive an RMA number.  The RMA form can be printed out by clicking on the link found in the “Contact Us:” section. Returns for exchange or refund must be authorized by an RMA and must be returned within 30 days of purchase.  Product that has been altered or modified or that is sold “as is” or obsolete cannot be returned for any reason.  Returns are subject to a restocking fee of 15% or $25.00, whichever is greater.  Shipping charges are not refundable.  Shipping charges will be assessed on exchanged product and returns for service that are not covered under warranty.

 

Any changes or additions to previous unfilled orders will result in a $25.00 reprocessing fee. 

 

SHIPPING POLICIES

 

REQUIREMENTS FOR NON-SERIALIZED ITEMS

 

ArmaLite’s shipping policies apply to all customer orders regardless of whether we receive the order via phone, letter, fax, or through our website. 

 

With the below-listed exceptions, ArmaLite ships all products via UPS.  Customers may choose from the following UPS shipping methods:

            --UPS Ground (2 - 10 business days),

            --UPS 3 Day Select (3 business days),

            --UPS Second Day Air (2 business days),

            --UPS Next Day Air Saver (1 business day),

            --UPS Next Day Air (1 business day). 

 

All orders must be in before 2:00 p.m. central time to be able to go 3 Day Select, Second Day, Next Day.  Any order received after will go out the next business day.

 

If the customer does not specify otherwise, items will be shipped UPS Ground.  Saturday and Sunday deliveries are not available.

 

ArmaLite shipping charges consist of the UPS fee plus an additional $3 per package for our packaging and handling costs.  UPS fees are based on the delivery location, the size/weight of the package and the shipping method.

 

Normally, if  the customer orders some items that are available and some items that are on backorder, the customer will have the choice of having partial shipments of items as they become available, or waiting until all items are available to have them all shipped together.  During this period of high demand customers will not have the choice of waiting until all items are available to have them shipped together.  All items that are available will ship and items that are not available will  be placed on backorder to ship at a later date.  When the market demand stabilizes we will return to allowing customers to choose partial or complete shipments.  Whenever ArmaLite makes partial shipments, the customer will be billed shipping (as described above) for each shipment.

 

Customers are responsible for freight charges on all refused shipments.

 

EXCEPTIONS:  
1.  UPS will not deliver to a Post Office box.  If it is necessary for us to send to a Post Office box, we will do so via USPS Priority (without tracking).  Our shipping charge for shipment via USPS to a Post Office box will be the same as our charge to ship UPS Ground.


2.  Oversize/overweight shipments will be made via "best carrier".  If actual shipping costs exceed UPS costs, actual shipping costs will be charged.

 

3.  Shipments outside the U.S. will be charged made via "best carrier".  If actual shipping costs exceed UPS costs, actual shipping costs will be charged.

 

In the event of shipping emergencies (e.g. a strike or other problem with UPS), ArmaLite will utilize alternate shippers.  Such an emergency may necessitate changes in our shipping policies and associated costs.

 

 

REQUIREMENTS FOR SERIALIZED ITEMS

 

Serialized items (complete firearms, lower receivers, etc) can only be sent to holders of a Federal Firearms License issued by the Bureau of Alcohol, Tobacco, and Firearms. 

 

Due to the complexity and recurring changes in the laws and regulations for shipping serialized items, please contact us for our current shipping policies and practices.

 

 

 

POLICIES REGARDING PURCHASES OF RESTRICTED FIREARMS, COMPONENTS, AND ASSEMBLIES

Federal law prohibits the interstate sale of firearms to individuals who do not possess a Federal Firearms License.  Therefore, ArmaLite cannot legally allow you to order or purchase a firearm through this website.  ArmaLite does not sell firearms to individuals.  To order a firearm, see your local dealer.  If your local dealer cannot order what you want, contact ArmaLite for the name of a dealer in your area who can assist you.

Some ArmaLite products, including firearms and their components and assemblies may be restricted or banned from individual ownership based on place of residence or an individual’s age or legal history.  It is the customer’s responsibility to assure that he complies with all federal, state, and municipality laws and regulations prior to any purchase from ArmaLite, regardless of whether purchased through the website or via any other method.

Because of the complexity of international import/export laws, ArmaLite cannot accept internet orders for shipment outside the continental United States.  If you live outside the continental U.S. or want shipment made to any address outside the U.S., please contact our Marketing Department.

 

PATENTS & TRADEMARKS

 

ArmaLite maintains and vigorously protects its trademarks and patents.  That is one way you know that ArmaLite will continue to be an industry leader in innovation.

Press Release concerning AR-10 Trademark

 

ArmaLite’s trademarks and patents include the following:

“ArmaLite®, “AR-10®”, and “SPR®”, are registered trademarks of ArmaLite, Inc.

“M-15™”, “AR-30™”, “AR-50™”, and other model variants are trademarks of ArmaLite, Inc.

The AR-10® Series Rifles and Carbines (including the SuperSASS™) are protected by U.S. Patents 5,638, 626 and 5,911,173 and 6,044,748.

The M-15™ Series Rifles and Carbines are protected by U.S. Patents 5,911, 173 and 6,044,748.

The AR-30™ and AR-50™ Series Rifles are protected by U.S. Patents 6,487,805 and 6,637,142.

The AR-23 Subcaliber Device for the Mk-19 Grenade Machine Gun is protected by U.S. Patents 5,983,772 and 6,202,533.

The Blank Firing Adapter for the Mk-19 Grenade Machine Gun is protected by U.S. Patent 5,438,907.

Other patents granted or assigned to ArmaLite include:

            Weapons Operating System, U.S. Patent 6,591,535

            Cartridge for a Firearm, U.S. Patents 6,367,389 and 6,959,647 and 6,976,431 and 7,458,332

            Light Weight Weapon Operating System and Cartridge Feed, U.S. Patent 6,591,535

 

PRIVACY POLICY

ArmaLite is concerned about your personal information, and about how it is used and shared.  We want to assure you that we will guard it carefully and use it sensibly. Below is our Privacy Policy.   By visiting armalite.com, you are accepting the practices described in this Privacy Policy.

 

YOUR PERSONAL INFORMATION

The information we learn from customers will help us improve your experience at armalite.com. Here are the types of information we may gather.

Information You Give Us: We may receive and store any information you enter on our website or give us in any other way.  You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We may use the information that you provide for purposes such as responding to your requests, improving our products and product lines, and communicating with you. You provide most of this information when you search, buy, or communicate with customer service. For example, you provide information when you search for a product, place an order through armalite.com, provide information in My Account, or communicate with us by phone, e-mail, or otherwise.  As a result of those actions, you might supply us with information such as your name, address, and phone numbers, credit card information, people to whom purchases have been shipped, (including addresses and phone numbers), e-mail addresses, content of e-mails to us, and financial information.

Automatic Information: We may receive and store certain types of information whenever you interact with us. For example, like many websites, we may use "cookies," and obtain certain types of information when your web browser accesses armalite.com.  Examples of the information we may collect and analyze include the Internet Protocol (IP) address used to connect your computer to the Internet, login, e-mail address, password, computer and connection information (such as browser type, version, and time zone setting), browser plug-in types and versions, operating system, and platform, purchase history (which we may aggregate with similar information from other customers), the full Uniform Resource Locator (URL) clickstream to, through, and from our website, cookie number, products you viewed or searched for, and the phone number you use to call our 800 number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our website for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

E-mail Communications: To help us make e-mails more useful, we may receive a confirmation when you open e-mail from armalite.com if your computer supports such capabilities.

 

COOKIES

Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features such as storage of items in your Shopping Cart between visits.

The Help portion of the toolbar should tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether.  Because cookies allow you to take advantage of some of armalite.com's essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you may not be able to add items to your Shopping Cart, proceed to Checkout, or use any armalite.com products and services that require you to sign in.

 

SHARING YOUR PERSONAL INFORMATION


Information about our customers is an important part of our business.  We are not in the business of selling it to others. We share customer information only as described below.

Third-Party Service Providers: We may employ other companies and individuals to perform functions on our behalf. Examples would include accepting orders, delivering packages, sending postal mail and e-mail, analyzing data, providing marketing assistance, providing search results and links, processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.

Protection of Armalite.com and Others: We may release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Policies and Terms Of  Use and other agreements; or protect the rights, property, or safety of armalite.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Policy.

 

OUR INFORMATION SECURITY MEASURES

 

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input.

We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you are finished in My Account or when you have completed an order.

 

Links to Other Websites


Our site includes links to other websites. We do not provide any personally identifiable customer information to third-party websites


We do not have access to or control over cookies or other features that linked websites may use.  The privacy and terms of use practices of these linked websites are not covered by this Privacy Notice. We suggest that you contact them directly for more information about their practices.

 

 

INFORMATION YOU CAN ACCESS


Armalite.com gives you access to information about your account and your interactions with us for the limited purpose of viewing and, in certain cases, updating that information.

Examples of information you can access easily at armalite.com include up-to-date information regarding recent orders and personally identifiable information (including name, e-mail, and password).

 

 

PRIVACY TERMS OF USE AND DISPUTES

If you choose to visit armalite.com, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms Of Use, including limitations on damages, resolution of disputes, and application of the law of the state of Illinois. If you have any concern about privacy at Armalite.com, please contact us, and we will try to resolve it. Our Privacy Notice and the Terms Of Use are subject to change. We suggest that you check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account.

 

 

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